
Summary
Innovating from the Inside Out: 8 Steps to Becoming an Innovation Powerhouse lays out a practical, repeatable approach for building innovation capabilities that stick. Drawing from years of work with organizations large and small, the paper breaks innovation into eight interconnected steps—four at the organizational level and four at the project level—each designed to align strategy, process, and culture. It challenges the myth of “innovation as brainstorming,” showing instead how disciplined structure, clear boundaries, and cultural reinforcement lead to sustained and scalable creativity that drives measurable business growth.
WORKING PAPER
Why Building Innovation Capabilities Matters
Innovation isn’t a side project—it’s the core skill that determines whether organizations evolve or fade. This section explains why building strong internal innovation capabilities matters more than chasing short-term wins. When companies rely solely on ad-hoc creativity, they eventually stall; when they invest in systems, processes, and culture that support innovation, they build engines for lasting growth. This working paper positions innovation as a deliberate, learnable capability that can be developed and scaled from within, helping companies adapt to constant change rather than react to it.
From that foundation, the paper highlights the essential building blocks that turn creativity into a repeatable system for growth:
Treat innovation as a structured discipline, not a one-time initiative.
Link innovation goals directly to strategic priorities and measurable results.
Develop repeatable systems and shared language to sustain progress.
Build cross-functional teams that connect insight to execution.
Follow the eight steps outlined in this paper to embed innovation into the organization’s DNA.
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About The Authors

FOUNDER & GLOBAL LEADER IN JOBS TO BE DONE
Steve pioneered JTBD alongside Clayton Christensen and has led innovation work worldwide. He authored Jobs to Be Done: A Roadmap for Customer-Centered Innovation and four other books, and his thinking appears regularly in publications such as Harvard Business Review, Forbes, and The Financial Times.
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