
SERVICE
Growth Strategy Consulting
Growth Strategy Consulting
Compete differently to win in fast-changing markets
Compete differently to win in fast-changing markets


Most companies don't lack growth ideas. They have a growth target, several possible bets, limited time and budget, and a leadership team that doesn't agree on which bets to back. Growth strategy consulting helps them make that choice with evidence.
At New Markets Advisors, we partner with your team to decide where to focus. We identify where to play by finding meaningful customer needs in attractive markets, then determine how to win by connecting those opportunities to what your organization does best.
86%
86%
client repeat rate
client repeat rate
30+
30+
Fortune 500 companies have trusted us
Fortune 500 companies have trusted us
Compete Differently with a Customer-Centric Approach
Spot Emerging Demand Before Others
Spot Emerging Demand Before Others
Understand How Disruption Will Play Out
Understand How Disruption Will Play Out
Choose the Ground You Compete On
Choose the Ground You Compete On
Turn Customer Data Into Sized Opportunities
Turn Customer Data Into Sized Opportunities
Leave With a Short List You Can Act On
Leave With a Short List You Can Act On
What our clients say about us

“Leveraging experience in entrepreneurship and disruption, [New Markets] crafted business models that could be explored quickly and with relatively low investment, which is a departure from most consultancies.”
Nate Hill, Emerging Idea Marketing Leader, Nestlé

“Leveraging experience in entrepreneurship and disruption, [New Markets] crafted business models that could be explored quickly and with relatively low investment, which is a departure from most consultancies.”
Nate Hill, Emerging Idea Marketing Leader, Nestlé

“New Markets Advisors really understands healthcare transformation, and the team is both rigorous and imaginative in figuring out its business implications.”
Nicole Wahl, Marketing Director, Growth Franchise, Boston Scientific

“New Markets Advisors really understands healthcare transformation, and the team is both rigorous and imaginative in figuring out its business implications.”
Nicole Wahl, Marketing Director, Growth Franchise, Boston Scientific
Trusted by
Our Approach to Growth Strategy Consulting
Our Approach
We begin with what your team already knows and what your customers are trying to get done, then build toward a short list of moves you can fund.
We begin with what your team already knows and what your customers are trying to get done, then build toward a short list of moves you can fund.
Customer Understanding: Start with the Jobs to be Done
Growth is a customer question before it is a market question. We take the bets already on your table and test them against the Jobs your customers are trying to get done.
Example: define your market as car rental and you compete with other rental companies on price and fleet size. Define the job as "get across town for a few hours without owning a car" and the competition becomes taxis, transit, and car ownership itself. That broader job is where Zipcar found its opening.
Start from your leaders' hypotheses and the growth bets already under discussion
Map the Jobs to be Done customers are trying to accomplish, and where today's options frustrate them
Look beyond your industry as traditionally defined, into adjacent spaces
Segment by Job Drivers, the Attitudes, Backgrounds, and Circumstances (ABC) that make some Jobs matter more
Disruptive Innovation: Rare Openings, Outsized Returns
Disruptive openings don't exist in every market, but where they do, they are enormously profitable. Finding them is our heritage.
Test whether a disruptive opening exists in your market
Look for customers who are overserved, underserved, or not served at all
Apply Clayton Christensen's research on disruptive innovation, part of our founding DNA
Size the opening against what incumbents would struggle to copy
Competitive Differentiation: Stand Out and Redefine Markets
We get to your competitors, but we don't start there. Begin with the competitive set and you box yourself into the industry as it has always been defined.
Map where competitors sit today and where they are heading
Identify which rules of the game you can change
Ground differentiation in unmet Jobs rather than feature parity
Pressure-test your position against how customers actually choose
Data-Driven Opportunities: Size Markets, Even Those that Don’t Yet Exist
Growth rarely comes from the product alone. We turn customer understanding into opportunities across the business, each one sized and backed by data.
Surface opportunities in product and customer experience
Extend the search into sales, marketing, customer relationships, and loyalty
Size each opportunity with research tailored to the question
Flag the risks worth mitigating upfront
Action Plan: Concrete Steps You Can Start Now
A strategy you can't act on isn't a strategy. We prioritize the opportunities and leave you with steps you can start on immediately.
Prioritize opportunities by impact, feasibility, and risk
Sequence them into a roadmap you can begin right away
Specify the trade-offs behind each hard choice
Write for busy decision-makers, without the jargon
Customer Understanding: Start with the Jobs to be Done
Growth is a customer question before it is a market question. We start by understanding the Jobs your customers are trying to get done, and where today's options frustrate them.
Example: define your market as car rental and you compete with other rental companies on price and fleet size. Define the job as "get across town for a few hours without owning a car" and the competition becomes taxis, transit, and car ownership itself. That broader job is where Zipcar found its opening.
Start from your leaders' hypotheses and the growth bets already under discussion
Map the Jobs to be Done customers are trying to accomplish, and where today's options frustrate them
Look beyond your industry as traditionally defined, into adjacent spaces
Segment by Job Drivers, the Attitudes, Backgrounds, and Circumstances (ABC) that make some Jobs matter more
Disruptive Innovation: Rare Openings, Outsized Returns
Disruptive openings don't exist in every market, but where they do, they are enormously profitable. Finding them is our heritage.
Test whether a disruptive opening exists in your market
Look for customers who are overserved, underserved, or not served at all
Apply Clayton Christensen's research on disruptive innovation, part of our founding DNA
Size the opening against what incumbents would struggle to copy
Competitive Differentiation: Stand Out and Redefine Markets
We get to your competitors, but we don't start there. Begin with the competitive set and you box yourself into the industry as it has always been defined.
Map where competitors sit today and where they are heading
Identify which rules of the game you can change
Ground differentiation in unmet Jobs rather than feature parity
Pressure-test your position against how customers actually choose
Data-Driven Opportunities: Size Markets, Even Those that Don’t Yet Exist
Growth rarely comes from the product alone. We turn customer understanding into opportunities across the business, each one sized and backed by data.
Surface opportunities in product and customer experience
Extend the search into sales, marketing, customer relationships, and loyalty
Size each opportunity with research tailored to the question
Flag the risks worth mitigating upfront
Action Plan: Concrete Steps You Can Start Now
A strategy you can't act on isn't a strategy. We prioritize the opportunities and leave you with steps you can start on immediately.
Prioritize opportunities by impact, feasibility, and risk
Sequence them into a roadmap you can begin right away
Specify the trade-offs behind each hard choice
Write for busy decision-makers, without the jargon

Your Growth Target Can't Tell You Where to Grow
Leadership may start with an internal mandate like, “We need to grow 20%.” But that target doesn’t tell you where the growth should come from or what customers need.
Starting with a fixed target creates two risks. First, you can force an initiative toward a predetermined number without fully understanding the stakeholders and market components needed for success. You might target the wrong buyer, use the wrong channel, solve the wrong problem, or otherwise struggle to achieve product-market fit.
Second, you could be settling for less. Orienting the exercise around finding 20% growth may constrain your thinking when a customer-led exploration could uncover a much larger opportunity. Starting with customers and the market lets the opportunity determine the answer rather than having an internal target constrain it.
Leadership may start with an internal mandate like, “We need to grow 20%.” But that target doesn’t tell you where the growth should come from or what customers need.
Starting with a fixed target creates two risks. First, you can force an initiative toward a predetermined number without fully understanding the stakeholders and market components needed for success. You might target the wrong buyer, use the wrong channel, solve the wrong problem, or otherwise struggle to achieve product-market fit.
Second, you could be settling for less. Orienting the exercise around finding 20% growth may constrain your thinking when a customer-led exploration could uncover a much larger opportunity. Starting with customers and the market lets the opportunity determine the answer rather than having an internal target constrain it.
Swipe to compare →
| Dimension | Target-Led Planning | Customer-Led Growth Strategy |
|---|---|---|
| Starting Question | How do we hit the number? | What are customers trying to get done, and where are they poorly served? |
| Where Ideas Come From | Extensions of today's products | Unmet Jobs, inside and next to your industry |
| Ceiling on the Answer | The target itself | Whatever the opportunity turns out to be |
What to Expect From Our Growth Strategy Consulting
Your needs are distinct. So is our approach. As a boutique, we pride ourselves on defining engagements that place your priorities at the core. We will work with you to tailor an approach that answers the strategic questions you need to compete differently and unlock growth. While no two engagements are exactly alike, our approaches consistently have three common traits:


Stakeholder Engagement
Your leaders already know a great deal about your customers, your capabilities, and what has and hasn't worked. We start there, drawing out their experience, ideas, and hypotheses, then build on them with research, evidence, frameworks, and an outside view. Involving people across the organization early also builds the buy-in a strategy needs once budgets are on the line.

Tailored Research Approaches
As a boutique firm, we pick research methods to fit your question: desk research, competitor interviews, trade show visits, mystery shopping, in-depth interviews, focus groups, ethnography, and a wide range of survey techniques.

Clear Deliverables
Your organization needs to make decisions now. We deliver clear, data-driven recommendations built for busy decision-makers. No jargon.
Working Paper
Navigating Uncertainty with FutureCasting
We developed FutureCasting to plot the future in a rigorous and actionable way by:
Helping organizations translate long-term market shifts into near-term strategic actions
Drawing clear lines from macro issues to micro action implications
Preparing for what’s ahead and helping shape what comes next

Book
Capturing New Markets
Capturing New Markets: How Smart Companies Create Opportunities Others Don’t is a new markets strategy book by Stephen Wunker, Managing Director of New Markets Advisors.
It reveals how organizations can systematically identify unmet needs, shape demand, and dominate new industries before competitors arrive.
The book provides actionable frameworks—from white space mapping to opportunity portfolios—that turn insight into growth.
Download Book's Intro

Read our latest book on Ai strategy
AI and The Octopus Organization: Building the Superintelligent Firm
By Stephen Wunker and Jonathan Brill, a practical guide to reorganizing your company for the AI era:
Push decisions closer to customers. Use AI so frontline teams can act quickly without sending every call up the chain.
Stay aligned while moving fast. Shared data and clear guardrails keep everyone pointed in the same direction.


Working Paper
Navigating Uncertainty with FutureCasting
We developed FutureCasting to plot the future in a rigorous and actionable way by:
Helping organizations translate long-term market shifts into near-term strategic actions
Drawing clear lines from macro issues to micro action implications
Preparing for what’s ahead and helping shape what comes next

Book
Capturing New Markets
Capturing New Markets: How Smart Companies Create Opportunities Others Don’t is a new markets strategy book by Stephen Wunker, Managing Director of New Markets Advisors.
It reveals how organizations can systematically identify unmet needs, shape demand, and dominate new industries before competitors arrive.
The book provides actionable frameworks—from white space mapping to opportunity portfolios—that turn insight into growth.
Download Book's Intro

Read our latest book on Ai strategy
AI and The Octopus Organization: Building the Superintelligent Firm
By Stephen Wunker and Jonathan Brill, a practical guide to reorganizing your company for the AI era:
Push decisions closer to customers. Use AI so frontline teams can act quickly without sending every call up the chain.
Stay aligned while moving fast. Shared data and clear guardrails keep everyone pointed in the same direction.


Working Paper
Navigating Uncertainty with FutureCasting
We developed FutureCasting to plot the future in a rigorous and actionable way by:
Helping organizations translate long-term market shifts into near-term strategic actions
Drawing clear lines from macro issues to micro action implications
Preparing for what’s ahead and helping shape what comes next

Book
Capturing New Markets
Capturing New Markets: How Smart Companies Create Opportunities Others Don’t is a new markets strategy book by Stephen Wunker, Managing Director of New Markets Advisors.
It reveals how organizations can systematically identify unmet needs, shape demand, and dominate new industries before competitors arrive.
The book provides actionable frameworks—from white space mapping to opportunity portfolios—that turn insight into growth.
Download Book's Intro

Read our latest book on Ai strategy
AI and The Octopus Organization: Building the Superintelligent Firm
By Stephen Wunker and Jonathan Brill, a practical guide to reorganizing your company for the AI era:
Push decisions closer to customers. Use AI so frontline teams can act quickly without sending every call up the chain.
Stay aligned while moving fast. Shared data and clear guardrails keep everyone pointed in the same direction.


Working Paper
Navigating Uncertainty with FutureCasting
We developed FutureCasting to plot the future in a rigorous and actionable way by:
Helping organizations translate long-term market shifts into near-term strategic actions
Drawing clear lines from macro issues to micro action implications
Preparing for what’s ahead and helping shape what comes next

Book
Capturing New Markets
Capturing New Markets: How Smart Companies Create Opportunities Others Don’t is a new markets strategy book by Stephen Wunker, Managing Director of New Markets Advisors.
It reveals how organizations can systematically identify unmet needs, shape demand, and dominate new industries before competitors arrive.
The book provides actionable frameworks—from white space mapping to opportunity portfolios—that turn insight into growth.
Download Book's Intro

Read our latest book on Ai strategy
AI and The Octopus Organization: Building the Superintelligent Firm
By Stephen Wunker and Jonathan Brill, a practical guide to reorganizing your company for the AI era:
Push decisions closer to customers. Use AI so frontline teams can act quickly without sending every call up the chain.
Stay aligned while moving fast. Shared data and clear guardrails keep everyone pointed in the same direction.



free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused on putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.
free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans

free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused on putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.
free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans

free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused on putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.
free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans

free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused on putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.
free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans

free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused on putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.
free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans

free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused on putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.
free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans

free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused on putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.
free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans

free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused on putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.
free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans

free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.

free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans

free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.

free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans

free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.

free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans

free Resource
Navigate Uncertainty with FutureCasting
Plotting the future has long been a dream for executives, and much ink has been spilled in recent years about scenario planning, wargaming, and other techniques. However, the path to resilience is rife with obstacles:
Executives focus too narrowly by thinking in terms of projects, not on their overall strategic position and portfolio
Long-term scenarios are seldom linked to short-term action implications
Companies ignore major potential disruptions in their operations and markets
Organizations are too focused putting out fires
To address these challenges, we at New Markets developed FutureCasting—a process for plotting the future that combines action and rigor. It helps organizations anticipate change, test assumptions, and shape the future rather than simply react to it.

free Resource
Capturing New Markets
Whether you work for a huge corporation or for yourself, Capturing New Markets provides you with strategies to win in a business environment more turbulent than ever, and with practical approaches that can get you started immediately.
Capturing New Markets reveals:How upstarts like Zipcar and Nintendo seized openings that Hertz and Atari missed
How repeated winners like Philips and Pearson find and assess markets that don't yet exist
How companies ranging from start-ups to giants can organize themselves to prevail on new playing fields
Which counter-intuitive approaches make the difference between new market stars and also-rans
How We Compare
Customer-centered. We start with your customers' Jobs to be Done, including needs your industry hasn't organized itself around yet.
Built with your team. Your leaders' knowledge and hypotheses are the starting point. We add evidence and an outside view.
Disruption in our founding DNA. Clayton Christensen's research shapes how we hunt for rare, highly profitable openings.
Senior-led throughout. The people who interview your stakeholders are the people who build the roadmap.
New Markets Advisors vs. Traditional Consulting Firms
Traditional Consulting Firms
Customer Jobs to be Done, including in adjacent spaces
Starting point
Market sizing and competitor benchmarking
To find the rules of the game you can change
Use of competitive analysis
To define the playing field you compete on
Same senior team from stakeholder interviews to action plan
Team continuity
Analysts rotate in; partners rotate out
Customer-centered. We start with your customers' Jobs to be Done, including needs your industry hasn't organized itself around yet.
Built with your team. Your leaders' knowledge and hypotheses are the starting point. We add evidence and an outside view.
Disruption in our founding DNA. Clayton Christensen's research shapes how we hunt for rare, highly profitable openings.
Senior-led throughout. The people who interview your stakeholders are the people who build the roadmap.
Where New Markets Advisors Stands Out
Customer-centered. We start with your customers' Jobs to be Done, including needs your industry hasn't organized itself around yet.
Built with your team. Your leaders' knowledge and hypotheses are the starting point. We add evidence and an outside view.
Disruption in our founding DNA. Clayton Christensen's research shapes how we hunt for rare, highly profitable openings.
Senior-led throughout. The people who interview your stakeholders are the people who build the roadmap.
Where New Markets Advisors Stands Out
Bottom line: if you need a large-scale program staffed across every function, a bigger firm's scale may serve you better. If you need a small senior team to find where you can compete differently and hand you a short list you can act on, that is where we fit.
vs. Traditional Consulting Firms
Customer Jobs to be Done, including in adjacent spaces
Market sizing and competitor benchmarking
Starting point
To find the rules of the game you can change
To define the playing field you compete on
Use of competitive analysis
Same senior team from stakeholder interviews to action plan
Analysts rotate in; partners rotate out
Team continuity
vs. Traditional Consulting Firms
Customer Jobs to be Done, including in adjacent spaces
Market sizing and competitor benchmarking
Starting point
To find the rules of the game you can change
To define the playing field you compete on
Use of competitive analysis
Same senior team from stakeholder interviews to action plan
Analysts rotate in; partners rotate out
Team continuity
Why It Matters
Every company plans to grow. Few manage it for long, and those that stall rarely fail because the market turned against them. They fail because they committed to the wrong opportunities and found out late. A growth strategy is how those choices get made deliberately, with evidence, before the money is committed.
About 10%
About 10%
of companies sustain positive growth across a full decade. Sustained growth is the exception.¹
of companies sustain positive growth across a full decade. Sustained growth is the exception.¹
our Industries
Trusted by Global Leaders for Proven Growth Strategies
Our growth strategy clients range from international leaders to promising startups across our four key industries:
Frequently Asked Questions
What does Growth Strategy Consulting do?
Growth strategy consulting identifies and prioritizes your routes to profitable growth. In doing so, this helps you make hard choices about where to focus your time and investment, and helps identify risks that you can mitigate upfront
Which growth strategy framework does New Markets Advisors use?
What ROI should I expect from growth strategy consulting services?
What types of markets do you analyze?
How do you tailor your approach for each market type?
What makes New Markets Advisors different from other growth strategy consulting firms?

Connect With Us
Let's Build Your Growth Strategy Together
Let's Build Your Growth Strategy Together
Fill out the form below to start the conversation about working with New Markets Advisors
Connect With Us
Let's Build Your Growth Strategy Together
Fill out the form below to start the conversation about working with New Markets Advisors




Our Approach
We begin with what your team already knows and what your customers are trying to get done, then build toward a short list of moves you can fund.
Customer Understanding: Start with the Jobs to be Done
Growth is a customer question before it is a market question. We start by understanding the Jobs your customers are trying to get done, and where today's options frustrate them.
Example: define your market as car rental and you compete with other rental companies on price and fleet size. Define the job as "get across town for a few hours without owning a car" and the competition becomes taxis, transit, and car ownership itself. That broader job is where Zipcar found its opening.
Start from your leaders' hypotheses and the growth bets already under discussion
Map the Jobs to be Done customers are trying to accomplish, and where today's options frustrate them
Look beyond your industry as traditionally defined, into adjacent spaces
Segment by Job Drivers, the Attitudes, Backgrounds, and Circumstances (ABC) that make some Jobs matter more
Disruptive Innovation: Rare Openings, Outsized Returns
Disruptive openings don't exist in every market, but where they do, they are enormously profitable. Finding them is our heritage.
Test whether a disruptive opening exists in your market
Look for customers who are overserved, underserved, or not served at all
Apply Clayton Christensen's research on disruptive innovation, part of our founding DNA
Size the opening against what incumbents would struggle to copy
Competitive Differentiation: Stand Out and Redefine Markets
We get to your competitors, but we don't start there. Begin with the competitive set and you box yourself into the industry as it has always been defined.
Map where competitors sit today and where they are heading
Identify which rules of the game you can change
Ground differentiation in unmet Jobs rather than feature parity
Pressure-test your position against how customers actually choose
Data-Driven Opportunities: Size Markets, Even Those that Don’t Yet Exist
Growth rarely comes from the product alone. We turn customer understanding into opportunities across the business, each one sized and backed by data.
Surface opportunities in product and customer experience
Extend the search into sales, marketing, customer relationships, and loyalty
Size each opportunity with research tailored to the question
Flag the risks worth mitigating upfront
Action Plan: Concrete Steps You Can Start Now
A strategy you can't act on isn't a strategy. We prioritize the opportunities and leave you with concrete steps you can get moving with immediately
Prioritize opportunities by impact, feasibility, and risk
Sequence them into a roadmap you can begin right away
Specify the trade-offs behind each hard choice
Write for busy decision-makers, without the jargon
What our clients say about us

“Leveraging experience in entrepreneurship and disruption, [New Markets] crafted business models that could be explored quickly and with relatively low investment, which is a departure from most consultancies.”
Nate Hill, Emerging Idea Marketing Leader, Nestlé

“New Markets Advisors really understands healthcare transformation, and the team is both rigorous and imaginative in figuring out its business implications.”
Nicole Wahl, Marketing Director, Growth Franchise, Boston Scientific
Trusted by

What to Expect From Our Growth Strategy Consulting
Your needs are distinct. So is our approach. As a boutique, we pride ourselves on defining engagements that place your priorities at the core. We will work with you to tailor an approach that answers the strategic questions you need to compete differently and unlock growth. While no two engagements are exactly alike, our approaches consistently have three common traits:


Stakeholder Engagement
Your leaders already know a great deal about your customers, your capabilities, and what has and hasn't worked. We start there, drawing out their experience, ideas, and hypotheses, then build on them with research, evidence, frameworks, and an outside view. Involving people across the organization early also builds the buy-in a strategy needs once budgets are on the line.

Tailored Research Approaches
As a boutique firm, we pick research methods to fit your question: desk research, competitor interviews, trade show visits, mystery shopping, in-depth interviews, focus groups, ethnography, and a wide range of survey techniques.

Clear Deliverables
Your organization needs to make decisions now. We deliver clear, data-driven recommendations built for busy decision-makers. No jargon.
Your Growth Target Can't Tell You Where to Grow
Most growth planning starts with an internal mandate: "We need to grow 20%." The target is useful. It just can't tell you where the growth should come from or what customers need.
Starting from a fixed number creates two risks. First, you push initiatives toward the number before you understand the buyers, channels, and market pieces needed to succeed. You target the wrong buyer, use the wrong channel, or solve the wrong problem, and product-market fit never arrives.
Second, you may be settling for less. A search built to find 20% tends to stop at 20%. A customer-led search can surface an opportunity much larger than the target.
Swipe to compare →
| Dimension | Target-Led Planning | Customer-Led Growth Strategy |
|---|---|---|
| Starting Question | How do we hit the number? | What are customers trying to get done, and where are they poorly served? |
| Where Ideas Come From | Extensions of today's products | Unmet Jobs, inside and next to your industry |
| Ceiling on the Answer | The target itself | Whatever the opportunity turns out to be |
Our Offices
50 Franklin St
2nd Floor
Boston, MA 02110
USA
151 San Francisco St
Suite 200
San Juan, PR 00901 Puerto Rico
Rua Antónia Andrade 4
3 Direito
1170-025 Lisboa
Portugal

Our Offices
50 Franklin St
2nd Floor
Boston, MA 02110
USA
151 San Francisco St
Suite 200
San Juan, PR 00901 Puerto Rico
Rua Antónia Andrade 4
3 Direito
1170-025 Lisboa
Portugal


Our Offices
50 Franklin St
2nd Floor
Boston, MA 02110 USA
151 San Francisco St
Suite 200
San Juan, PR 00901 Puerto Rico
Rua Antónia Andrade 4
3 Direito
1170-025 Lisboa
Portugal
Get In Touch
+1 617 936 4035
info@newmarketsadvisors.com
Our Offices
50 Franklin St
2nd Floor
Boston, MA 02110
USA
151 San Francisco St
Suite 200
San Juan, PR 00901 Puerto Rico
Rua Antónia Andrade 4
3 Direito
1170-025 Lisboa
Portugal


















