Hebrew Immigrant Aid Society had recently doubled in size to nearly $100 million in revenue, and it was looking to continue that growth while transforming how it worked.
APPROACH
Interviewed over 20 staff members, from field directors to headquarters, to understand organizational strengths and needs as well as the changing context for aid
Designed distinct operating models with pros and cons
Held workshops with stakeholders to achieve consensus on changes and specific next steps
IMPACT
HIAS has pioneered new ways of creating impact in the field while changing its operating model to address imperatives around agility and strategic programming.